Good Omens Limited

Hey lovely shoppers! Your trust matters more than anything to us—so we’re keeping it 100% real about how we collect, use, and protect your personal info. No confusing legal jargon, just honest answers to help you shop with total peace of mind.

1. What Info Do We Collect? Only the Stuff We Need!

We only gather info that helps us make your shopping experience smoother. Here’s what we might ask for:

  • Account & Contact Info: Name, email (like [email protected] for our side!), phone number, and shipping address—so we can send your dresses and update you on orders.
  • Shopping Details: What you buy, order history, and payment info (we never store full credit card details—our trusted payment partners handle that!)
  • Browsing Habits: Which dresses you click on, how you navigate our site (www.axxralr.com), and your device type (phone, laptop)—to show you more styles you’ll love.

2. Why Do We Use Your Info? To Make Your Shop Experience Awesome

Your info works hard for you—here’s exactly how we use it:

  • Process and ship your orders (duh—we need your address to get that perfect dress to you!)
  • Send order updates: Confirmations, shipping alerts, and delivery info—no more guessing where your package is.
  • Help with customer service: If you email us about a return or sizing, we’ll use your order history to assist faster.
  • Personalize your feed: Recommend dresses that match your style (if you love floral maxis, we won’t flood you with sporty shorts!)
  • Keep our site safe: Spot and stop fraud to protect both you and us.

Your personal info is yours, and we’re not here to share it. The only exceptions are:

  • Trusted Partners: Couriers (to ship your order) and payment processors (to handle transactions)—they only get the info they need, and they’re legally bound to keep it safe.
  • Legal Reasons: If we’re required by law (like a court order) to share info—this is super rare, but we have to follow the rules.

We’ll never sell your info to third parties for marketing—no spam, no hassle, guaranteed.

4. How Do We Keep Your Info Safe? We’ve Got Your Back

We take security seriously! We use encryption (fancy tech that scrambles your info) for sensitive data like payment details. Our team only has access to info they need to do their jobs, and we train them to keep it secure. No system is 100% foolproof, but we’re always updating our security to stay one step ahead.

3. Do We Share Your Info? Nope—Unless We Have To

5. Your Rights—You’re in Control

You’re the boss of your info! Here’s what you can do anytime:

  • See & Update: Log into your account to check or edit your name, address, or email.
  • Request a Copy: Email us to get a full list of the info we have about you.
  • Delete Your Account: Want to say goodbye? We’ll delete your info (except what we’re legally required to keep, like order receipts) within 30 days.
  • Opt Out: Don’t want our style newsletters? Click “unsubscribe” at the bottom, or email us to opt out.

6. Cookies—What Are They, and Do We Use Them?

Cookies are tiny files that live on your device—they help our site remember your login, saved items, and browsing habits. We use them to make your shopping faster (no retyping your address every time!). You can turn off cookies in your browser settings, but this might make our site work less smoothly (like forgetting your cart).

Our site is for people 13 and older. We don’t intentionally collect info from kids under 13. If we find out we have, we’ll delete it right away. Parents—if you have concerns, email us at [email protected].

8. Changes to This Policy

7. Kids’ Privacy—We’re for Urban Teens & Adults

We might update this policy sometimes (like if we add new features). We’ll post the new version on our website and send a heads-up to your email if you’re subscribed. The latest version is always the one that counts.

9. Got Questions? Let’s Chat!

If you’re confused, worried, or just want to know more—email us at [email protected]. We’ll get back to you within 24 hours. You can also reach out via our website (www.axxralr.com) if that’s easier.

Our Address: UNIT 30, 3/F, MING SANG INDUSTRIAL BUILDING,19 HING YIP STREET, KWUN TONG, KL, HONG KONG

Thanks for trusting us with your style—and your info. We’re here to keep both safe!